Help Center

QUESTIONS & ANSWERS

GENERAL QUESTIONS

So how does it work?

Is it safe?

How long will it take before I start seeing results?

How often do I need to use it?

Is it necessary to use serum or moisturizer?

Does it only work on specific skin types and colors?

How do you clean this device?

Does it come with a charger?

How long should I charge it for?

Once charged, how long can I use it for?

Why does my tracking number show no updates?

How long does delivery take?

Is COVID-19 affecting delivery times and operations?